Support
1. Contact us
Write to us at support@oganesianstudio.com. We answer within two business days.
2. Common questions
How do I cancel my subscription?
On iPhone: Settings, your name, Subscriptions, ReachApp. On Android: Google Play, Payments and subscriptions, Subscriptions. Deleting the app does not cancel the subscription.
How do I restore my purchase?
Open the paywall and tap Restore purchases. Use the same Apple ID or Google account you bought with.
How do I delete my account?
In the app: Menu, Account, Delete account. Or see Delete account.
How do I disconnect TikTok?
In the app: Menu, Connected account. You can also remove ReachApp in TikTok under Settings, Security and permissions.
Is ReachApp connected to TikTok or Instagram?
No. ReachApp is an independent app and is not affiliated with TikTok, Instagram, or Meta.